Case Studies
Building digital literacy and fluency across global leadership
To upskill senior leaders with the digital literacy and fluency needed to build a strong digital and data culture. Ahold Delhaize wanted its leaders to understand the technologies shaping the business so they could lead confidently in a data-driven future.
Decoded partnered with Ahold Delhaize to design and deliver a four-part leadership programme that demystified the most critical technologies and connected them directly to the organisation’s transformation strategy. The learning built a shared digital lexicon and translated technology into practical leadership decisions.
Workshop 1
Harnessing enterprise data with big data, AI and machine learning to generate actionable insight.
Workshop 2
Accelerating problem solving and innovation through Design Thinking, Lean Startup, Agile principles and rapid prototyping.
Workshop 3
Understanding digital product development with coding, algorithms and APIs, and the role of open-source and Agile delivery.
Workshop 4
Building cyber awareness across the leadership team, including hacking methods, phishing, ethical hacker strategies and risk mitigation.
Across the programme, 350 senior leaders took part, including 65 CEO and C-1, 90 SVPs and 195 Executive Directors. Leaders were able to:
By positioning technology as a leadership capability, the programme created clarity, confidence and momentum for Ahold Delhaize’s digital and data transformation.
average teaching score
overall programme rating
(Bersin by Deloitte benchmark = 22)
“We took 350 senior leaders through a Decoded programme. The training brought everyone to a consistent level of understanding of the data and AI journey, gave us a common language, and helped technical and non-technical people understand each other as we push forward the data and AI transformation of the business.”
— Ben Wishart, Global Chief Information Officer, Ahold Delhaize
If you’d like to learn more about Decoded and how we can help transform your
organisation, we’d love to hear from you.
