Case Studies

JP Morgan Chase & Co Leadership Edge Programme

Building digital capability across global leadership

The Challenge

The Challenge

To develop outstanding leaders at every level of management across the global organisation. JP Morgan Chase & Co wanted to ensure its managers had the skills, awareness and confidence to lead effectively in a digital world.

The Approach

The Approach

Decoded partnered with the organisation to design and deliver a suite of tailored leadership programmes. Each intervention targeted a pivotal stage in a manager’s career, combining digital learning with practical workshops that translated technology into business value.

Programme Design

  • Icon

    Accelerate for Executive Directors

    A three-hour session combining a one-hour technology landscape overview with an interactive Design Thinking workshop. Participants explored the latest trends across the technology spectrum and applied them to real business challenges.

  • Icon

    Franchise for Managing Directors

    A 90-minute session examining the impact of Machine Learning and Data Skills within financial services. Learners analysed how emerging technologies are reshaping products, processes and customer experiences.

  • Icon

    Bootcamp for CEO direct reports (C-1)

    A two-hour session adapted from Decoded’s Data Mindset module, designed to stimulate high-level discussion around data maturity, digital transformation and AI innovation across the financial industry.

The Impact

Across all programmes, more than 300 leaders worldwide took part, including 200 Executive Directors, 70 Managing Directors and 30 CEO-level direct reports.

Participants arrived with an advanced understanding of technology, allowing the sessions to focus on exploration and innovation. Leaders were able to:

 

  • Engage in deeper discussions that connected technological change with business strategy.
  • Share ideas that encouraged creative thinking and collaboration across regions.
  • Explore how data and digital tools can drive smarter decisions and long-term value.
  • Examine the digital transformation challenges faced by global industry peers.
  • Debate the implications of emerging AI technologies for financial services.
  • Reflect on how to strengthen data-driven decision making and build a culture of digital confidence within the organisation.

By positioning technology as a leadership skill, the programme helped participants identify new opportunities for innovation and collaboration within their lines of business and across the wider organisation.

untitled-design-5

Measuring Success

.1 / 10

average teaching score

.5 / 10

overall programme rating

.0 Decoded NPS

(Bersin by Deloitte benchmark = 22)

Learner Feedback

Clear, helpful and very relevant. Beautifully illustrated with relevant examples. Not preachy or didactic. Engagingly understated. Ranks up there with the best learning and development experience in a decade.”

Prashant Gandhi, Managing Director, Head of Digital Payments, JP Morgan
Chase & Co

 

 

 

 

Learn More

If you’d like to learn more about Decoded and how we can help transform your
organisation, we’d love to hear from you.

Join us for our latest free learning session: Vibe Coding - Turn Ideas Into Working Software with AI.

X